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taro

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Festplatte Defekt?
« am: 22.Juli 2012, 22:39:05 »

Hallo liebes Euserv Team,

Wir haben seit einiger Zeit das Problem, dass alles relativ träge wurde. I/O sind auch extrem gestiegen.
Nun haben wir heute mit Smartctl 2 Tests gemacht:

/dev/sdb:
=== START OF INFORMATION SECTION ===
Device Model:     Hitachi HDS721010DLE630
Serial Number:    MSE5215V08RKNE
Firmware Version: MS2OA5Q0
User Capacity:    1,000,204,886,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sun Jul 22 22:35:45 2012 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85) Offline data collection activity
                                        was aborted by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                 (7847) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 131) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   140   140   054    Pre-fail  Offline      -       76
  3 Spin_Up_Time            0x0007   127   127   024    Pre-fail  Always       -       180 (Average 180)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       38
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   113   113   020    Pre-fail  Offline      -       35
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       4828
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       38
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       179
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       179
194 Temperature_Celsius     0x0002   206   206   000    Old_age   Always       -       29 (Lifetime Min/Max 19/32)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      4826         -
# 2  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Also alles ok.

Jetzt hier von /dev/sda:
=== START OF INFORMATION SECTION ===
Device Model:     Hitachi HDS721010DLE630
Serial Number:    MSE5215V078PLE
Firmware Version: MS2OA5Q0
User Capacity:    1,000,204,886,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sun Jul 22 22:36:22 2012 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x85) Offline data collection activity
                                        was aborted by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 121) The previous self-test completed having
                                        the read element of the test failed.
Total time to complete Offline
data collection:                 (8332) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 139) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   085   085   016    Pre-fail  Always       -       2949280
  2 Throughput_Performance  0x0005   140   140   054    Pre-fail  Offline      -       75
  3 Spin_Up_Time            0x0007   124   124   024    Pre-fail  Always       -       185 (Average 185)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       38
  5 Reallocated_Sector_Ct   0x0033   001   001   005    Pre-fail  Always   FAILING_NOW 1606
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   115   115   020    Pre-fail  Offline      -       34
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       4828
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       38
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       41
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       41
194 Temperature_Celsius     0x0002   206   206   000    Old_age   Always       -       29 (Lifetime Min/Max 20/32)
196 Reallocated_Event_Count 0x0032   012   012   000    Old_age   Always       -       1747
197 Current_Pending_Sector  0x0022   001   001   000    Old_age   Always       -       3656
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 1088 (device log contains only the most recent five errors)
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1088 occurred at disk power-on lifetime: 4826 hours (201 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 18 e8 f4 0e 00

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 08 b6 6c 70 40 08      00:53:54.833  WRITE FPDMA QUEUED
  60 80 00 80 f4 0e 40 08      00:53:54.833  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 08      00:53:54.833  SET FEATURES [Reserved for Serial ATA]
  27 00 00 00 00 00 e0 08      00:53:54.832  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 08      00:53:54.831  IDENTIFY DEVICE

Error 1087 occurred at disk power-on lifetime: 4826 hours (201 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 18 e8 f4 0e 00

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 08 80 f4 0e 40 08      00:53:52.243  READ FPDMA QUEUED
  61 08 00 b6 6c 70 40 08      00:53:52.243  WRITE FPDMA QUEUED
  ef 10 02 00 00 00 a0 08      00:53:52.243  SET FEATURES [Reserved for Serial ATA]
  27 00 00 00 00 00 e0 08      00:53:52.243  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 08      00:53:52.241  IDENTIFY DEVICE

Error 1086 occurred at disk power-on lifetime: 4826 hours (201 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 18 e8 f4 0e 00

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 08 b6 6c 70 40 08      00:53:51.031  WRITE FPDMA QUEUED
  60 80 00 80 f4 0e 40 08      00:53:51.031  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 08      00:53:51.031  SET FEATURES [Reserved for Serial ATA]
  27 00 00 00 00 00 e0 08      00:53:51.031  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 08      00:53:51.029  IDENTIFY DEVICE

Error 1085 occurred at disk power-on lifetime: 4826 hours (201 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 18 e8 f4 0e 00

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 08 80 f4 0e 40 08      00:53:49.454  READ FPDMA QUEUED
  61 08 00 b6 6c 70 40 08      00:53:49.454  WRITE FPDMA QUEUED
  ef 10 02 00 00 00 a0 08      00:53:49.454  SET FEATURES [Reserved for Serial ATA]
  27 00 00 00 00 00 e0 08      00:53:49.454  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 08      00:53:49.452  IDENTIFY DEVICE

Error 1084 occurred at disk power-on lifetime: 4826 hours (201 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 18 e8 f4 0e 00

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 08 b6 6c 70 40 08      00:53:48.068  WRITE FPDMA QUEUED
  60 80 00 80 f4 0e 40 08      00:53:48.068  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 08      00:53:48.068  SET FEATURES [Reserved for Serial ATA]
  27 00 00 00 00 00 e0 08      00:53:48.068  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 08      00:53:48.066  IDENTIFY DEVICE

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%      4826         980200
# 2  Short offline       Completed: read failure       50%      4826         980200
# 3  Extended offline    Aborted by host               90%      3382         -
# 4  Extended offline    Aborted by host               10%      3379         -
# 5  Short offline       Completed without error       00%      3376         -
# 6  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Der Teil
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

macht mir sehr sehr viele Sorgen. Mit welchen Tools sollte ich das ganze noch testen bevor ich ein Ticket eröffne?
« Letzte Änderung: 23.Juli 2012, 00:06:29 von taro »
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Re: Festplatte Defekt?
« Antwort #1 am: 23.Juli 2012, 00:47:26 »

Hallo,

das ist eindeutig:
/dev/sda ist defekt, das zieht in einem Raid1 die gesamte Performance herunter.

Sofern Sie einen Server haben, der Hotswap unterstützt, können wir die Platte tauschen, ansonsten müssen wir den ganzen Server tauschen. Eröffnen Sie ein Ticket, machen bitte aber vorher ein Backup und stimmen Sie das weitere Vorgehen ab.
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viele Grüsse / kind regards
Thomas
EUserv Foren Support
---

taro

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Re: Festplatte Defekt?
« Antwort #2 am: 23.Juli 2012, 04:08:22 »

Hallo Forum-Support2,

Ich möchte mich für diese sehr schnelle Antwort ganz herzlich bedanken. Backups sind bereits getätigt. Ticket wurde eröffnet.
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